Operations & Special Projects Manager


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Job Title – Operations & Special Projects Manager

The Company – Blockchain infrastructure company that partners with emerging crypto networks, custodians, foundations, and funds to provide secure Node & Staking as a Service. Our partner mission is to enable elite infrastructure performance for billions of transactions at the intersection of Web3 and commerce.

Key Skills/Required/Experience needed 

As Operations & Special Projects Manager, you will play an active partnership role with the executive management team at a critical and exciting inflection point for the business. You will be asked to identify and solve strategic and operational challenges through data collection, analysis, and cross-functional collaboration. You will help improve upon existing operational processes, support the operations of various business lines, contribute to building and supporting new products, and identify new opportunities for growth.


  • Develop and maintain operational performance metrics, implementing a roadmaps to ensure all deliverable and goals are met (or exceeded)

  • Serve as a thought partner to sharpen the work of other staff, reviewing recommendations, providing feedback, and refining drafts and products

  • Spearhead special initiatives and projects at the direction of the executive team

  • Proactively follow up with C-suite and functional leads to ensure that goals are being met and actions are being pursued to completion

  • Provide backup to C-suite on high impact tasks such as budget development, overseeing a recruitment processes, creating business development and/or fundraising collateral, and building culture

  • Improve internal decision making and help scale operations through processes, systems, and people


  • Self-starter that thrives in a fast-paced, ambiguous environment; entrepreneurial experience is a plus

  • A unique determination and drive that results in superior effort and insight

  • Highly organized, analytical, and accountable; with a particular focus on attention to detail

  • Pragmatic and solutions-oriented – always looking for more efficient and effective ways to do things

  • Able to move fluidly between collaborative and independent work styles

  • Ability to distill complex concepts and to convey messages succinctly and thoroughly to a all audiences

  • Experienced at moderating discussions with groups small to large both asynchronously and in person

  • A willingness to grow and adapt with an exciting company in a high-growth space


  • 2-4 years of experience in either management consulting or operations at a high-growth company

  • Demonstrated interest in crypto & blockchain space

  • Proven aptitude to manage many competing projects and priorities, with various levels of interdependencies

  • Exceptional powerpoint and excel skills; and an ability to pick up new tools/systems quickly

  • Outstanding verbal and written communication skills

Location: North America (San Francisco or NYC Preferred); Remote-first + Hybrid

Compensation: Comprehensive packages including competitive salary, bonus, equity, and benefits.

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